Your order should arrive in 6-10 business days. This estimated delivery timeframe is not guaranteed. We will do our best to meet these estimates, however current production levels, seasonal variances and shipping services could result in additional shipping time.
If you only received part of your order, sometimes our photo lab processes different sizes or styles of pictures separately which results in your order being sent in multiple packages. Please wait another day or two for the others to arrive.
To track your order just get in touch with your order number.
Your satisfaction is our #1 concern. If for any reason you are not happy with your order, please contact us so we can make it right. If the return is due to a reasons other than our error, it may be subject to a return fee. We reserve the right to issue credit (rather than a refund) for merchandise returned more than 30 days after it was ordered. Shipping charges on the original order will be refunded if the return is necessary due to our error. We are unable to issue refunds for return shipping charges. Please allow ten days once we received your return for your refund to be processed.
We're also here to help if you need to amend your delivery address or cancel your home delivery order, just get in touch via email@example.com. If you are within the 2 hours and during our business hours we can cancel your order.